A chief executive of the UK's Domino's Pizza chain who indicated the UK might have reached maximum pizza demand while broadening the company into chicken products has been removed after conflicts with its directors.
The former CEO is departing after only 24 months in leadership, and will be replaced on an interim basis by the organization's operations head, Nicola Frampton, while the pizza giant looks for a new leader.
The outgoing executive, who was with the company for more than two decades, had attempted to shift the UK's largest pizza delivery company towards poultry-based products, stating in a recent interview there was not “huge potential” left in the pizza sector in the UK. He noted poultry was the most rapidly expanding food category in the international market.
It is understood that there was tension between Rennie and the governance team over his strategy and management style, although Domino's announcement said he was stepping down “as a joint decision”.
In September, the chain unveiled its poultry brand – which Rennie described as a “major strategic shift” for the organization – and is trialling it in over 200 locations in the North West region and Northern Ireland.
While the company is still going to roll it out across its almost 1,400 stores in 2026 as intended, it regards chicken products as an addition to its core pizza business.
The Domino's chair, the company chairman, stated: “The board believes that there are a number of opportunities to drive further growth and performance improvement in our primary operations. We are focused on finding the right chief executive to lead the systematic rollout of that growth strategy.”
Recently, the pizza delivery giant, which has a substantial customer base in the British Isles, said sales fell by one and a half percent in the latest quarter. In the summer, it cautioned that the quick-service industry had “grown more challenging” as it blamed weaker consumer confidence in the period before the government announcement and rising wage costs for below-target performance and a 15 percent decline in interim earnings.
Other pizza operators are also experiencing difficulties. Pizza Hut revealed the shutting of dozens of outlets a month ago, after the company behind its UK venues faced financial collapse.
Trying to keep up with customer preferences towards healthier eating, the company has rolled out reduced-calorie products, such as its light base selection of pizzas below 400 kcals as well as meat-free and allergy-friendly options. A big pepperoni bake has 2,311 calories. A big margherita has over 2,100, while a personal has 909 calories.
The interim chief has been with the company since the recent past, and previously worked for the gaming group William Hill. It is believed that she does not want to occupy the chief executive role on a full-time basis.
Frampton stated: “Our team has a number of active growth and efficiency programs that we will be dedicated to carrying out at pace.”
She said these comprised further work on the company's supply chain and new item creation, and its customer retention initiative.
The pizza chain is also in need of a permanent finance director until the spring, when Andrea comes aboard from the Irish cider and beer maker C&C Group. Until then, Snow is interim finance chief.
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